Terms of service

Terms of Service

Effective Date: 12/02/2024

Welcome to Vape Smoke! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

  • You must be 18 years or older (or the legal age in your region) to purchase from Vape Smoke.
  • All purchases made through our website are for personal use only and not for resale.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Orders & Payments

  • All prices listed on our website are in GBP and are subject to change without notice.
  • We accept payments through secure third-party processors. We do not store your payment details.
  • Orders are only processed once payment is received and verified.
  • We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized transactions, or policy violations.

3. Shipping & Delivery

  • We aim to dispatch orders promptly, but shipping times may vary based on location and carrier services.
  • Vape Smoke is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
  • You are responsible for providing the correct shipping address. We are not liable for orders delivered to incorrect addresses provided by the customer.

4. Returns & Refunds

  • Our Returns Policy outlines conditions for returns, exchanges, and refunds.
  • Unwanted items must be returned unopened and unused within 30 days of purchase.
  • Faulty items may be eligible for a replacement or refund in accordance with our warranty terms.

5. Product Use & Safety

  • By purchasing from Vape Smoke, you confirm that you are aware of the potential health risks associated with vaping.
  • Vape Smoke is not responsible for misuse, improper handling, or adverse reactions caused by our products.
  • Always use electronic cigarette components according to manufacturer guidelines.

6. Account Registration

  • You may create an account to track orders and receive updates.
  • You are responsible for maintaining the confidentiality of your account information.
  • Vape Smoke is not liable for unauthorized account access due to user negligence.

7. Intellectual Property

  • All content on this website, including logos, text, images, and product descriptions, is owned by Vape Smoke or licensed to us.
  • You may not copy, distribute, or use any content from our website without prior written permission.

8. Limitation of Liability

  • Vape Smoke is not responsible for any direct, indirect, or incidental damages resulting from the use or inability to use our products or services.
  • Our maximum liability to you for any claim related to our products or services shall not exceed the amount paid for the specific product in question.

9. Third-Party Links

  • Our website may contain links to third-party websites. Vape Smoke is not responsible for the content, policies, or practices of these external sites.

10. Changes to These Terms

  • Vape Smoke reserves the right to update or modify these Terms at any time.
  • Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@vapesmoke.co.uk